Need a replacement certificate or confirmation of results?

Procedures for issuing certificates

Exam certificates will be issued to your school or college within 12 weeks of the publication of results. They will then decide on the most appropriate way to distribute to their students.


If you have not received your exam certificate, please contact your school or college in the first instance. But please note that they are only obliged to retain unclaimed certificates for one year from the date of issue.



Replacement Certificates


Please contact your school or college with queries or for advice relating to certificates issued within the 12-month period.

Confirmation of Results: Electronic Letter of Confirmation


Due to the current situation, confirmation of qualifications can only be provided by an Electronic Letter of Confirmation, which can be emailed to you or direct to a third party.


The Electronic Letter of Confirmation is accepted by Universities/Colleges and employers in the UK and overseas. It contains the same information as the Certifying Statement of Results (Replacement Certificate) but is in letter format with our logos and signed by our Director of Assessment Delivery.


This can be emailed to yourself and/or directly to a third party (e.g. University/College/Employer) of your choice from our email address.


Before you apply please check that this service meets your requirements and that of the organisation requesting confirmation of your qualifications.


We appreciate your application is urgent, for this reason all applications are processed in strict date order. Please allow 6 weeks to process your application form, although every effort will be made to process as quickly as possible.