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FAQs

How do I apply to be an examiner/moderator?
All applications should now be made via the Appointees site: https://appointees.wjec.co.uk/. We no longer provide paper application forms.

Who do I contact if I need assistance with the Appointees site?
If you require assistance with any aspect of the online application process, please contact the Online Application Support Team – email application.support@wjec.co.uk or telephone 029 20 265457.

How do I create an account?
To create a new account, click on the 'Apply to be an examiner' link on the Appointees home page. You will need to enter your name and email address, and choose a password and security question/answer.

I am unable to log into my account.
You need to activate your account prior to logging in. Once you’ve created an account, a validation email will be sent to you. The email will contain a link to validate your account – this will need to be clicked before you can log in.

I haven't received an activation email.
It can take up to four hours from setting up an account for an activation email to be sent to you. Please check your spam/junk folder in case the email has ended up there. If you have not received your email within four hours, please contact the Application Support team.

I've forgotten my username for the Appointees site.
Please click on the ‘Forgotten username’ tab on the Appointees home page. You will be prompted to enter your email address, and a reminder of your username will be sent to you.

I've forgotten my password for the Appointees site.

Please click on the 'Forgotten password' tab on the Appointees home page. You will be prompted to enter your username, and a password reminder email will be sent to you.

I have received an email from the Appointees system, but the links don't work.
For security reasons, links are only active for a short period of time. If you require a new link, please contact the Application Support team.

My account has been locked out – how can I unlock it?
To unlock your account, please follow the 'Forgotten password' link – this can be found on the Appointees website homepage.

How do I change my details?
As part of the Appointees application system, once you set up an account you will be able to login at any time and update your details as required.

The Subject/Level I wish to apply for is not available on the Appointees site.
From time to time, the subjects and levels on the Appointees site will change, according to our vacancy requirements. Details of available vacancies will appear on our website: http://www.wjec.co.uk/appointees/examiner-moderator-vacancies/. If you require further information, please contact the Appointees team.

I have received an email request to provide a reference, but I don't have any login details for the site.
Referees do not require log in details to access the Reference section of the site. Simply click the link in the email and you will be taken directly to the Reference page of the site. (N.B. The reference page is the only portion of the site that Referees will be able to view.) If you are taken directly to the login page of the site, your system may not be picking up the link correctly – in that case, try copying and pasting the link into your browser. If the link you were sent has expired, contact the Appointees team to receive an updated link.

I want to remove my details from the site.
If for any reason you wish to have your details removed from the site, please contact the Online Application Support Team.

Can I track the progress of my application?
Yes. You can track the progress of your application via the 'Subject Area' section of the Appointees site, under 'Approval status'. If your status changes at any time, you will receive an email advising you to check the site.